Incident History

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  1. Apr 02, 2026

    1. Resolved – Scan Processing Delays

      The issue impacting scan processing has been resolved, and all systems are now operating normally.

      Queued scans have been processed, and new scans should complete as expected. We are continuing to monitor the system closely to ensure stability.

      We appreciate your patience while we worked through this.

    2. Service Degradation – Scan Processing Delays

      We are currently experiencing a service issue where scans are not being processed as expected.

      Our team has identified the root cause and is actively working on remediation. During this time, new scans may be delayed or temporarily queued.

      We understand the importance of timely results in your workflows and are prioritizing a full resolution as quickly as possible. We will provide updates as progress is made and confirm once normal processing has resumed.

      Thank you for your patience.